General

To securely safeguard access to and use of Veterans’ data, the Office of Information and Technology requires VA staff and business partners build digital tools guided by VA’s Ethics Framework.

Cloud-based faxing solution promises increased efficiency, better security, and reduced burden on staff at VA facilities across the country.

ESD’s customer satisfaction scores throughout the pandemic climbed to their highest levels thanks to ESD’s culture of empathy and rigorous improvement.

It might be easier than you think for someone to steal your identity. VA employee, Michael Clanton, shares his aggravating experience when his identity was stolen.

Communication is the key in any relationship — learn how OIT’s Account Management Office emphasizes transparency in its business partner relationships to drive improved customer service.

OIT is using a new VEText feature to aid in VA’s vaccine distribution efforts.

VA celebrates Women’s History Month with Women in Privacy: Meet Ms. Rita Grewal.

Automation is significantly reducing the manual effort and time to award benefits for new burial and new dependency and indemnity compensation claims.

VA celebrates Women’s History Month with Women in Privacy: Meet Ms. Stephania Griffin.

The Office of Information and Technology’s Talent Management Office earns high marks as a 2021 LearningElite Award finalist and winner of the Association for Talent Development BEST Award.

Culture of service drives customer and Veteran satisfaction.

VA iFAMS brings efficient financial acquisition system to VBA staff for better service to VA customers.