June 3, 2021
Do You Know What VA’s IT Team Does that Benefits You?
Do you know how this VA office works behind the scenes and why it’s really important to you and the Veteran community?
May 14, 2021
How VEText Got a Glow Up
Among the wide array of mobile applications and other digital [...]
May 12, 2021
VA’s Commitment to Ethics Safeguards Veterans’ Data, Including Mobile Apps
To securely safeguard access to and use of Veterans’ data, the Office of Information and Technology requires VA staff and business partners build digital tools guided by VA’s Ethics Framework.
April 15, 2021
Need it Now? VA Introduces Cloud-Based Fax Solution
Cloud-based faxing solution promises increased efficiency, better security, and reduced burden on staff at VA facilities across the country.
April 15, 2021
Enterprise Service Desk Gets High Marks for Exceptional Customer Service
ESD’s customer satisfaction scores throughout the pandemic climbed to their highest levels thanks to ESD’s culture of empathy and rigorous improvement.
April 12, 2021
Be Your Own Personal Privacy Hero
It might be easier than you think for someone to steal your identity. VA employee, Michael Clanton, shares his aggravating experience when his identity was stolen.
April 12, 2021
Relationship Status: It’s Not Complicated
Communication is the key in any relationship — learn how OIT’s Account Management Office emphasizes transparency in its business partner relationships to drive improved customer service.
March 31, 2021
71-Year-Old Veteran Marvels at VA’s VEText Vaccine Appointment Scheduling Ease
OIT is using a new VEText feature to aid in VA’s vaccine distribution efforts.
March 29, 2021
Women in Privacy: Rita Grewal
VA celebrates Women’s History Month with Women in Privacy: Meet Ms. Rita Grewal.
March 26, 2021
Women in OIT: Cracking the Code to Success Discussion Panel
The Office of Information and Technology’s first-ever Women’s Panel inspired hundreds of employees by bringing together leaders from across the organization to discuss the challenges, shared and unique experiences, and successes inherent to being a woman in information technology.
March 25, 2021
Pension Automation Making a Real Difference for Veterans’ Families
Automation is significantly reducing the manual effort and time to award benefits for new burial and new dependency and indemnity compensation claims.
March 24, 2021
Women in Privacy – Stephania Griffin
VA celebrates Women’s History Month with Women in Privacy: Meet Ms. Stephania Griffin.