• Do You Know What VA’s IT Team Does that Benefits You?

     June 3, 2021

    Do You Know What VA’s IT Team Does that Benefits You?

    Do you know how this VA office works behind the scenes and why it’s really important to you and the Veteran community?

  • How VEText Got a Glow Up

     May 14, 2021

    How VEText Got a Glow Up

    Among the wide array of mobile applications and other digital [...]

  • VA’s Commitment to Ethics Safeguards Veterans’ Data, Including Mobile Apps

     May 12, 2021

    VA’s Commitment to Ethics Safeguards Veterans’ Data, Including Mobile Apps

    To securely safeguard access to and use of Veterans’ data, the Office of Information and Technology requires VA staff and business partners build digital tools guided by VA’s Ethics Framework.

  • Need it Now? VA Introduces Cloud-Based Fax Solution

     April 15, 2021

    Need it Now? VA Introduces Cloud-Based Fax Solution

    Cloud-based faxing solution promises increased efficiency, better security, and reduced burden on staff at VA facilities across the country.

  • Enterprise Service Desk Gets High Marks for Exceptional Customer Service

     April 15, 2021

    Enterprise Service Desk Gets High Marks for Exceptional Customer Service

    ESD’s customer satisfaction scores throughout the pandemic climbed to their highest levels thanks to ESD’s culture of empathy and rigorous improvement.

  • Be Your Own Personal Privacy Hero

     April 12, 2021

    Be Your Own Personal Privacy Hero

    It might be easier than you think for someone to steal your identity. VA employee, Michael Clanton, shares his aggravating experience when his identity was stolen.

  • Relationship Status: It’s Not Complicated

     April 12, 2021

    Relationship Status: It’s Not Complicated

    Communication is the key in any relationship — learn how OIT’s Account Management Office emphasizes transparency in its business partner relationships to drive improved customer service.

  • 71-Year-Old Veteran Marvels at VA’s VEText Vaccine Appointment Scheduling Ease

     March 31, 2021

    71-Year-Old Veteran Marvels at VA’s VEText Vaccine Appointment Scheduling Ease

    OIT is using a new VEText feature to aid in VA’s vaccine distribution efforts.

  • Women in Privacy: Rita Grewal

     March 29, 2021

    Women in Privacy: Rita Grewal

    VA celebrates Women’s History Month with Women in Privacy: Meet Ms. Rita Grewal.

  • Women in OIT: Cracking the Code to Success Discussion Panel

     March 26, 2021

    Women in OIT: Cracking the Code to Success Discussion Panel

    The Office of Information and Technology’s first-ever Women’s Panel inspired hundreds of employees by bringing together leaders from across the organization to discuss the challenges, shared and unique experiences, and successes inherent to being a woman in information technology.

  • Pension Automation Making a Real Difference for Veterans’ Families

     March 25, 2021

    Pension Automation Making a Real Difference for Veterans’ Families

    Automation is significantly reducing the manual effort and time to award benefits for new burial and new dependency and indemnity compensation claims.

  • Women in Privacy – Stephania Griffin

     March 24, 2021

    Women in Privacy – Stephania Griffin

    VA celebrates Women’s History Month with Women in Privacy: Meet Ms. Stephania Griffin.