The following resources provide helpful information for Veterans and other stakeholders on VA’s effort to roll out a new electronic health record at its medical facilities nationwide.
My VA Health Veteran User Guide
This user guide helps familiarize Veterans with VA’s new My VA Health patient portal and to point out its important features. The My VA Health patient portal, located at patientportal.myhealth.va.gov, is being used at facilities using the Federal EHR.
View or download the full user guide (PDF, 32 pages, 4.2 MB)
Explore various features of My VA Health:
Introduction
Learn how to access your health records between the My VA Health, My HealtheVet, and VA.gov platforms.
- Introduction Interactive Guide (PDF, 19 pages, 1.71 MB)
Secure Messaging
Learn how to message providers securely with My VA Health.
- Secure Messaging Interactive Guide (PDF, 28 pages, 15.5 MB)
- Secure Messaging Infographic (PDF, 1 page, 257 KB)
- Secure Messaging video
Pharmacy
Learn how to view medications, refill and renew prescriptions, and more.
- Pharmacy Interactive Guide (PDF, 15 pages, 1.66 MB)
- Prescription Refills Infographic (PDF, 1 page, 224 KB)
- Prescription Renewals Infographic (PDF, 1 page, 238 KB)
- Prescription Refills and Renewals video
Clipboards
Learn how to access and complete forms assigned to you before, during, or between your appointments.
- Clipboards Interactive Guide (PDF, 9 pages, 921 KB)
Health Record
Learn how to access key information from your health record, including allergy details, immunization history, lab results, a list of your health conditions, and more.
- Health Record Interactive Guide (PDF, 33 pages, 3 MB)
Fact Sheets
My VA Health Patient Portal Overview
As part of the Federal EHR, the My VA Health patient portal helps Veterans manage their VA care. With My VA Health, Veterans can review and manage their VA appointments, refill and renew medications prescribed by VA health care teams, send secure messages to their VA health care teams, and access their current VA health records.
What Veterans Need to Know: How VA’s Health Record System is Changing
Our nation’s Veterans deserve high-quality health care, including access to a comprehensive EHR that eliminates the need to manage cumbersome printed health records, endure repeat tests or relay basic information, such as drug allergies, to different providers. The Federal EHR will help improve the delivery of care and simplify the patient experience.
How the Federal EHR Benefits Veterans
The Department of Veterans Affairs (VA) is modernizing its EHR at all VA facilities. The Federal EHR will improve VA’s health care delivery and positively impact the care Veterans receive. Learn more about the ways the new system will enhance standardization across VA, improve prevention and treatment options, and more.
