On April 21, 2023, VA announced that it is halting additional deployments of the new federal electronic health record (EHR) until it is confident that the system is highly functioning at current sites and ready to deliver for Veterans and VA clinicians at future sites.
This readiness will be demonstrated by measurable improvements in the clinician and Veteran experience; sustained high-performance and high-reliability of the system; a return to expected levels of productivity at the sites where the EHR is in use and more.
When these criteria have been met, VA will release a new deployment schedule and resume deployment activities. In the interim, VA will continue to work closely with Oracle Cerner to improve the reliability and performance of the EHR and to optimize the EHR’s configuration to address anticipated needs at future VA sites.
The only exception to the full-stop on deployment activities is the James A. Lovell Federal Health Care Center (FHCC) in North Chicago, Illinois, where the federal EHR is currently scheduled to go-live in March 2024. Lovell FHCC is the only fully integrated VA and DOD health care system, and both departments are working together to implement the same federal EHR.
This federal EHR will meaningfully improve Veterans’ health outcomes and benefits decisions, and we remain committed to successfully implementing it across America.