• Modernizing VA Benefits Delivery

     March 1, 2023

    Modernizing VA Benefits Delivery

    To help Veterans apply and receive VA benefits more efficiently, VA’s Office of Information and Technology, Veterans Benefits Administration, and Debt Management Center have been working to create innovative technology solutions.

  • OIT Specialists Deliver Seamless Support to Home-bound VBA Staff Who Process Record Numbers of Veteran Claims During Pandemic

     April 21, 2020

    OIT Specialists Deliver Seamless Support to Home-bound VBA Staff Who Process Record Numbers of Veteran Claims During Pandemic

    When VA pivoted to emergency footing in response to the novel coronavirus pandemic, OIT Specialists supporting VBA went above and beyond to ensure that Veterans’ claims processing carried on without interruption.

  • VA Launches Smart Tool to Reduce Veteran Wait Times for Disability Claims

     Dec. 27, 2019

    VA Launches Smart Tool to Reduce Veteran Wait Times for Disability Claims

    OIT’s new smart tool uses machine-learning to deliver benefits to Veterans more quickly.