improving the veteran experience

VEText is an easy-to-use SMS appointment reminder service deployed by VA nationwide.

OIT employee’s dedicated efforts send a Veteran’s VA experience soaring to new heights.

Video tutorials series helps describe steps Veterans can follow to complete disability compensation claims applications online using a new digital tool.

VA is rolling out nationwide access for Veterans to their VA health data, alongside their health records from other health care providers in one place, in the Health Records section of the Health app for iPhone.

VA set to offer Veterans more flexibility in how they communicate with Vocational Rehabilitation and Employment counselors with e-VA, a large-scale artificial intelligence tool used for sending text messages, obtaining answers to basic questions, scheduling appointments, and receiving reminders.

OIT is reducing the time Veterans spend submitting applications, increasing transparency, and shortening the time it takes to receive a decision from VA by launching and enhancing application programming interfaces (APIs).

The U.S. Department of Veterans Affairs (VA) recently launched a new mobile application designed to save Veterans and their caregivers time online

Over the past 6 months, the Department of Veterans Affairs (VA) and the Office of Information and Technology have driven aggressive progress toward VA’s Digital Transformation, enabling a seamless, unified Veteran experience.

As VA.gov celebrates its 6-month Anniversary, it’s worth a look back at how as VA prepared to unveil the new website, a mysterious issue threatened to derail the launch.

The Benefits Intake API allows third-party organizations, such as Veteran Service Organizations (VSOs), to electronically and securely submit Veteran claims documents directly to VA.

OIT staff at the VA Medical Center (VAMC) in Saginaw, Michigan helped Veteran in hospice care have one last conversation with his son who was incarcerated more than an hour away.

Lighthouse aims to create a single front door for VA’s Application Programming Interfaces so that the Department can better meet the needs of Veterans and their families.