improving the veteran experience

Technologists celebrate a milestone moment as the VA Health and Benefits mobile app reaches more than 2 million user downloads — demonstrating Veterans are embracing the tool to access their VA services from mobile devices.

Celebrate Women’s History Month by learning about the women in OIT leading VA’s digital transformation.

VA has released instructional videos for several top features of its VA Health and Benefits mobile app, which is already being used by millions of Veterans.

OIT continues optimizing IT infrastructure to meet the needs of VA and the Veterans we serve, including implementing cloud initiatives for storage, computing, automation, and tiered storage, our continued cloud migration of key VA services will increase user access and product agility, from disaster recovery initiatives to improved telehealth capabilities.

On June 29, 2023, VA hosted the first DigitalVA Expo in Silicon Valley, showcasing its vision of a world-class digital experience for Veterans.

To help Veterans apply and receive VA benefits more efficiently, VA’s Office of Information and Technology, Veterans Benefits Administration, and Debt Management Center have been working to create innovative technology solutions.

On July 7, 2022, The Federal Register codified VA’s Principle-Based Ethics Framework for Access and Use of Veteran Data. This ruling conveys VA’s clear expectations on how VA staff, partners, stakeholders, and Veterans access, use, and share Veteran data.

What’s in a document heading? A whole lot, it turns out – especially for those who rely on assistive technology. Learn more about how this design tool ensures equitable access to information for everyone.

For visually impaired individuals, improper color contrast can make a marked difference in understanding written material or completing tasks. Learn more about how you can use this design feature more effectively with these tips.

Prioritizing accessibility in all content creation formats, such as websites, emails, and PowerPoint presentations, helps provide easily understood information to all Veterans and individuals in their support network.

From excellent customer service to a rapidly transforming workplace, there was much to celebrate in 2021. Check out OIT’s 2021 Year in Review to learn more.

VA links dozens of state prescription drug databases together in an intuitive and powerful interface for clinicians.