• Harnessing Robotic Process Automation and Claims Automation for Faster Service to Veterans

     Sept. 8, 2023

    Harnessing Robotic Process Automation and Claims Automation for Faster Service to Veterans

    VA makes incorporating robotic process automation into existing applications simple and easy, providing effective means for further IT modernization at VA.

  • Zero Downtime Through Application Performance Monitoring, Automation, and Machine Learning

     Sept. 12, 2022

    Zero Downtime Through Application Performance Monitoring, Automation, and Machine Learning

    Innovative IT specialists at VA employ application performance monitoring tools that improve automation and machine learning and strive for zero downtime.

  • Building the VA Health and Benefits App

     Sept. 12, 2022

    Building the VA Health and Benefits App

    Technologists at VA use human-centered design to build and develop a health and benefits app for Veterans.

  • VA Launches Smart Tool to Reduce Veteran Wait Times for Disability Claims

     Dec. 27, 2019

    VA Launches Smart Tool to Reduce Veteran Wait Times for Disability Claims

    OIT’s new smart tool uses machine-learning to deliver benefits to Veterans more quickly.