• VA Employees Sound Off on IT Customer Service

     3 months ago

    VA Employees Sound Off on IT Customer Service

    You were asked what you thought about VA’s IT services. Here’s what you said.

  • FCW 100 Award Honors VA Program Manager for Outstanding Public Service

     June 29, 2022

    FCW 100 Award Honors VA Program Manager for Outstanding Public Service

    IT Program Manager Angela Gant-Curtis was named on the FCW 100 list for her distinguished work in Federal IT and unparalleled dedication to the Department of Veterans Affairs.

  • Before You Hit ‘Send’, Consider these Email Accessibility Tips  

     May 24, 2022

    Before You Hit ‘Send’, Consider these Email Accessibility Tips  

    We can’t avoid sending and receiving emails, but we can avoid making those emails inaccessible for those with visual or auditory impairments. Learn about how you can compose emails that ensure equal access for everyone, by incorporating accessible design features into your emails.

  • NCA Infrastructure Modernization Series: Data Network Circuits – Gaining Momentum!

     May 23, 2022

    NCA Infrastructure Modernization Series: Data Network Circuits – Gaining Momentum!

    NCA transitions to fiber optic network cables, by upgrading T1 cables to Metro-Ethernet, to provide outstanding customer service, memorial benefits, and better serve Veterans and their loved ones at NCA’s cemeteries and offices.

  • Picture Perfect: How Describing a Picture Is Part of Accessible Design

     May 20, 2022

    Picture Perfect: How Describing a Picture Is Part of Accessible Design

    A picture's worth a thousand words for those that can see it, for those relying on assistive technology, alt text is crucial to their understanding of the image and the meaning it is trying to convey. Learn more about how to add alternative text to your images to ensure your documents, presentations, and emails are accessible for all.

  • VA Wins Industry Awards for Excellence in Digital Marketing and Communication

     May 17, 2022

    VA Wins Industry Awards for Excellence in Digital Marketing and Communication

    The Office of Information and Technology receives AVA Digital award for 2021 Midyear Review video and Hermes Creative Award for 2021 Year in Review report.

  • Document Structure: The Accessibility Feature You Don’t Notice Until It’s Not There

     May 13, 2022

    Document Structure: The Accessibility Feature You Don’t Notice Until It’s Not There

    What’s in a document heading? A whole lot, it turns out – especially for those who rely on assistive technology. Learn more about how this design tool ensures equitable access to information for everyone.

  • Communicating Through Color Contrast is Essential to Designing Accessibility

     May 6, 2022

    Communicating Through Color Contrast is Essential to Designing Accessibility

    For visually impaired individuals, improper color contrast can make a marked difference in understanding written material or completing tasks. Learn more about how you can use this design feature more effectively with these tips.

  • NCA Infrastructure Modernization Series: Can you Hear Me Now? Calling for Telephony Upgrades

     May 2, 2022

    NCA Infrastructure Modernization Series: Can you Hear Me Now? Calling for Telephony Upgrades

    As part of a four-pronged infrastructure modernization effort, the Office of Information and Technology is teaming with the National Cemetery Administration to upgrade phone systems to provide better service to Veterans and their families.

  • VA Platform One Receives GCN Award for Government Innovation

     April 29, 2022

    VA Platform One Receives GCN Award for Government Innovation

    GCN recognizes the Department of Veterans Affairs for advancing and streamlining the development of cloud applications in the public sector.

  • Doing Your Part – Protecting Health Care Data

     April 27, 2022

    Doing Your Part – Protecting Health Care Data

    Information Security and Privacy Awareness Week (ISPAW) 2022. Learn how to identify and protect yourself from “vishing” scams.

  • New Phone, Who’s This? Oh, A Scam!

     April 25, 2022

    New Phone, Who’s This? Oh, A Scam!

    The Federal Trade Commission (FTC) found that 2.2 million Americans reported fraud in 2020, with the phone being the top threat. Learn how to identify and protect yourself from “vishing” scams.