• Online Scammers Are Looking to Steal Your Information; Make Sure They Don’t Succeed

     Oct. 24, 2022

    Online Scammers Are Looking to Steal Your Information; Make Sure They Don’t Succeed

    Multi-factor authentication, also known as (2FA), is an easy, two-step verification process to prove and protect one's identity online.

  • Veterans with Disabilities Help Modernize VA.gov  

     Oct. 7, 2022

    Veterans with Disabilities Help Modernize VA.gov  

    The U.S. Department of Veterans Affairs takes an “accessibility beyond compliance” approach in its design work — thanks to user research with Veterans with disabilities.

  • Get a Behind-the-Scenes Look at OIT’s Exciting New Vision

     Oct. 6, 2022

    Get a Behind-the-Scenes Look at OIT’s Exciting New Vision

    OIT’s service lines have big plans for the future. Check out how leaders across OIT are embracing the challenges ahead in the Vision 2022 video series.

  • Building the VA Health and Benefits App

     Sept. 12, 2022

    Building the VA Health and Benefits App

    Technologists at VA use human-centered design to build and develop a health and benefits app for Veterans.

  • Boosting Operational Excellence and Enhancing the Veteran Experience

     Sept. 8, 2022

    Boosting Operational Excellence and Enhancing the Veteran Experience

    As we reach the midway point of 2022, let’s take a look at OIT’s plans for a brighter future in the Vision 2022 video series.

  • VA Sets Ethics Standards for Protecting Veteran Data 

     Aug. 25, 2022

    VA Sets Ethics Standards for Protecting Veteran Data 

    On July 7, 2022, The Federal Register codified VA’s Principle-Based Ethics Framework for Access and Use of Veteran Data. This ruling conveys VA’s clear expectations on how VA staff, partners, stakeholders, and Veterans access, use, and share Veteran data.

  • Answering the call – 10 million times

     June 21, 2022

    Answering the call – 10 million times

    VA’s Enterprise Service Desk marks the 10-millionth customer service call as a reflection of the scale of its responsibility to VA.