• Harnessing Robotic Process Automation and Claims Automation for Faster Service to Veterans

     Sept. 8, 2023

    Harnessing Robotic Process Automation and Claims Automation for Faster Service to Veterans

    VA makes incorporating robotic process automation into existing applications simple and easy, providing effective means for further IT modernization at VA.

  • VA Lighthouse Sets Federal Innovation Standards

     Sept. 5, 2023

    VA Lighthouse Sets Federal Innovation Standards

    The VA Lighthouse Developer Experience program establishes a CIO and CISO-approved ongoing authorization to operate, accelerating software development and enabling teams to ship authorized software 80% faster than average at VA.

  • Breaking Barriers in Federal Pay

     Sept. 5, 2023

    Breaking Barriers in Federal Pay

    Learn how the Department of Veterans Affairs Office of Information and Technology set a government-wide precedent with the implementation of a Special Salary Rate for Technology and Cybersecurity Practitioners.

  • Before You Hit ‘Send’, Consider these Email Accessibility Tips  

     May 24, 2022

    Before You Hit ‘Send’, Consider these Email Accessibility Tips  

    We can’t avoid sending and receiving emails, but we can avoid making those emails inaccessible for those with visual or auditory impairments. Learn about how you can compose emails that ensure equal access for everyone, by incorporating accessible design features into your emails.

  • NCA Infrastructure Modernization Series: Data Network Circuits – Gaining Momentum!

     May 23, 2022

    NCA Infrastructure Modernization Series: Data Network Circuits – Gaining Momentum!

    NCA transitions to fiber optic network cables, by upgrading T1 cables to Metro-Ethernet, to provide outstanding customer service, memorial benefits, and better serve Veterans and their loved ones at NCA’s cemeteries and offices.

  • Picture Perfect: How Describing a Picture Is Part of Accessible Design

     May 20, 2022

    Picture Perfect: How Describing a Picture Is Part of Accessible Design

    A picture's worth a thousand words for those that can see it, for those relying on assistive technology, alt text is crucial to their understanding of the image and the meaning it is trying to convey. Learn more about how to add alternative text to your images to ensure your documents, presentations, and emails are accessible for all.

  • Charting a New Course for Digital Transformation

     May 17, 2022

    Charting a New Course for Digital Transformation

    Today, many Veterans are already accustomed to a digital experience — whether that’s depositing a check from their phone, accessing their auto insurance card from an app, or chatting with a customer service rep via text — and they expect the same options from VA.

  • VA Wins Industry Awards for Excellence in Digital Marketing and Communication

     May 17, 2022

    VA Wins Industry Awards for Excellence in Digital Marketing and Communication

    The Office of Information and Technology receives AVA Digital award for 2021 Midyear Review video and Hermes Creative Award for 2021 Year in Review report.

  • Document Structure: The Accessibility Feature You Don’t Notice Until It’s Not There

     May 13, 2022

    Document Structure: The Accessibility Feature You Don’t Notice Until It’s Not There

    What’s in a document heading? A whole lot, it turns out – especially for those who rely on assistive technology. Learn more about how this design tool ensures equitable access to information for everyone.