• VA Takes Custom IT Solutions on the Road

     1 month ago

    VA Takes Custom IT Solutions on the Road

    Bringing cross-functional teams together across the country to improve the IT experience.

  • VA Lighthouse Sets Federal Innovation Standards

     Sept. 5, 2023

    VA Lighthouse Sets Federal Innovation Standards

    The VA Lighthouse Developer Experience program establishes a CIO and CISO-approved ongoing authorization to operate, accelerating software development and enabling teams to ship authorized software 80% faster than average at VA.

  • Answering the call – 10 million times

     June 21, 2022

    Answering the call – 10 million times

    VA’s Enterprise Service Desk marks the 10-millionth customer service call as a reflection of the scale of its responsibility to VA.

  • VA.gov Hits 1.5 Million-in-a-Month Milestone

     March 31, 2022

    VA.gov Hits 1.5 Million-in-a-Month Milestone

    VA.gov hits an all-time high of 1.5 million unique users, a sign that Veterans find value in VA’s primary website.