• VA Improves the Veteran Experience with Contact Centers 

     1 month ago

    VA Improves the Veteran Experience with Contact Centers 

    Department moves call center systems to the cloud to boost resilience of critical Veteran-facing platforms, cut costs, and drive exceptional service to Veterans.

  • VA a Government Leader in Stewardship

     5 months ago

    VA a Government Leader in Stewardship

    VA’s IT upgrade to a FITARA B grade reflects commitment to innovation, trust, and excellence — empowering better outcomes for Veterans and their families.

  • VA Takes Custom IT Solutions on the Road

     Oct. 16, 2024

    VA Takes Custom IT Solutions on the Road

    Bringing cross-functional teams together across the country to improve the IT experience.

  • VA Lighthouse Sets Federal Innovation Standards

     Sept. 5, 2023

    VA Lighthouse Sets Federal Innovation Standards

    The VA Lighthouse Developer Experience program establishes a CIO and CISO-approved ongoing authorization to operate, accelerating software development and enabling teams to ship authorized software 80% faster than average at VA.

  • VA.gov Hits 1.5 Million-in-a-Month Milestone

     March 31, 2022

    VA.gov Hits 1.5 Million-in-a-Month Milestone

    VA.gov hits an all-time high of 1.5 million unique users, a sign that Veterans find value in VA’s primary website.