September 27, 2023 @ 14:00 – 15:00 EDT
The VA’s Executive Director of End User Operations will provide an update on VA’s strategies, priorities, and requirements from industry to provide an exceptional customer experience for the end users of VA products and services, as well as the Veterans and caregivers that VA serves. He will highlight technologies to enable VA to deliver self-service tools on par with top private sector companies and that will provide the best online experience in the Federal Government.
VA Participant(s)
Jeff VanBemmel, Executive Director, End User Operations