Modernizing VA’s Digital Experience: Our Journey and Lessons Learned

In an environment where leaders know that modernization is critically important to mission success but face a myriad of challenges, how can agencies successfully navigate through the complex maze of technology, procurement, and workforce? How can they ensure cybersecurity, cloud migration, customer experience, identity management, and network infrastructure are all included as pillars of their modernization strategy? Hear from Charles Worthington, Chief Technology Officer, U.S. Department of Veterans Affairs as he discusses modernizing VA’s digital experiences.