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Did you know there are instructional videos to help you use the VA Health and Benefits mobile app? The flagship mobile app is VA’s official all-in-one, on-the-go, easy-to-use, accessible, on-demand app, enabling Veterans to manage their VA health care and benefits services at their fingertips.
Step-by-step instructional videos are available in VA’s Feature Highlights: VA Health and Benefits Mobile App playlist for these popular features:
- Claims and Appeals
- Prescriptions
- Secure Messaging
The videos also include testimonials from other Veterans sharing how they’re using the mobile app to help them manage their VA health care and benefits— anywhere, anytime!
About two million Veterans are already accessing their benefits and services safely and securely, wherever and whenever they need them.
VA Health and Benefits Mobile App playlist
What can Veterans do with the mobile app?
Veterans can access and refill refillable VA-dispensed prescriptions, view claims and appeals status, securely message their VA health care team, view and cancel health care appointments, upload documentation to VA, get their vaccine records, locate VA facilities, access the Veterans Crisis Line, show retailers your Veteran status, and more.
“Overall, I highly recommend the VA app to any Veteran who wants to simplify their health care and benefits management. It’s easy to use, reliable, and provides all the information I need to stay on top of my health and wellness. Thank you, VA, for creating such an excellent app for Veterans,” shared one Veteran and VA Health and Benefits mobile app user.
And for the first time ever, Veterans who are blind can now read their decision letter by themselves within the VA Health and Benefits mobile app.
“One of the biggest things that Veterans get is their rating decision. No blind Veteran can read it. It’s paper. It’s a huge document sent to you…someone has to read it to you. I don’t know what you did, but you can read rating decisions now in the app. OMG, this is awesome! It was beautiful, I can now read it!” explained Claudia Baldwin, a U.S. Air Force Veteran.
Veteran designed and approved
VA designed and developed the mobile app with Veterans’ feedback, so it’s an easy, streamlined, and secure digital platform that allows them to complete everyday VA tasks from an IOS or Android smartphone or other mobile device like an iPad. It offers a more personalized experience, allowing Veterans to quickly and easily connect with VA to manage health care and benefits needs.
VA is an institution with a long history of research and development. Keeping up with innovation and emerging technologies is one of our strategic priorities. For decades VA has been focusing on enhancing the well-being of Veterans and the nation through discovery and innovation. We aim to identify, evaluate, and implement emerging technologies to improve Veterans’ health and well-being. VA is focused on delivering continuous improvements. The app’s features will continue to expand and evolve based on Veteran needs. VA continues to use findings from Veteran research, quantitative user data, and benefit utilization to validate design hypotheses and shape the evolution of automation and other modernization efforts.
The VA Health and Benefits mobile app has quickly risen on the Apple App Store, receiving a 4.8-star rating, and on the Google Play Store, receiving a 4.6-star rating. The app lets Veterans access the resources they need, wherever they are, whenever they need them. Adoption of the app continues to grow.
Since its launch in 2021, there has been continued growth of the VA Health and Benefits mobile app usage. In addition to about two million unique user downloads, the app has more than 830,000 active monthly users, more than 168,000 prescriptions refilled, more than 874,000 views of medical appointments, over 396,000 benefit letters downloaded, and more than 268,000 secure messages sent.
Upcoming features
VA regularly releases new mobile app features.
In the past year, the mobile app has expanded its features to include prescriptions, which allows Veterans to access prescription information using a mobile device securely.
Upcoming VA Health and Benefits mobile app features planned for release in the next year will allow Veterans to:
- View lab and test results
- Receive travel pay reimbursement
- Receive additional push notifications
- Schedule appointments
VA is focused on delivering continuous improvements. The app’s features will continue to expand and evolve based on Veteran needs.
Downloading the app is free, fast, and easy!
To access the VA Health and Benefits mobile app, go to the Apple App Store or Google Play Store on your mobile device, simply search “VA,” and download the VA: Health and Benefits mobile app.
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