It happens all the time. You get an email from a trusted source. It could be a friend or family member, a retailer you frequent often, or even a subscription renewal. You open it, everything looks normal, and then you see a hyperlink. Without thinking twice, you click it, unaware of the scam on the other side.
According to Microsoft’s The New Future of Work report, 62 percent of security professionals say phishing scams have increased more than any other threat since the pandemic. These scams are expected to persist as hybrid and remote workers continue relying on digital communication forms to collaborate.
The Office of Information and Technology (OIT) is dedicated to providing tools, tips, and resources to help everyone combat phishing effectively.
The hook
Phishing is a widespread cybercrime in which attackers use social engineering to deceive individuals into revealing sensitive information by posing as a trustworthy source. Attackers frequently adapt their strategies to exploit current events, so it’s essential to remain vigilant to avoid these types of attacks.
Don’t become the bait
Signed into law recently, the PACT Act expands VA’s health care and benefits for Veterans and survivors exposed to burn pits and other toxic substances. These benefits have become a direct target for scammers. Veterans eligible for or receiving these benefits should exercise extreme caution when opening messages or clicking on links from unknown or untrusted sources. Both Veterans and VA staff are vulnerable to PACT Act related or other phishing schemes. Consider the following suggestions to avoid being lured to the bait:
- Ensure the sender is legitimate and matches the organization it claims to be.
- Check for slight variations, misspellings, or extra characters in the email address.
- Hover your cursor over any links in the email before clicking on them to verify they are from sources you trust and recognize.
- Be cautious of urgent, threatening, or overly enticing language that prompts immediate action.
- Avoid downloading attachments unless you’re expecting them and trust the sender.
- Beware of requests for personal information. Legitimate organizations typically won’t ask you to provide sensitive information via email.
- If you receive a suspicious email, contact the sender through an official and verified channel to confirm its authenticity.
- Use the “report phishing” button, if available.
Now let’s reel it in
Phishing is a widespread threat that targets anyone with an email address. And smishing targets you via text message. Staying vigilant and practicing good cyber hygiene is essential to protecting your work-related, personal, and sensitive information. It’s a shared responsibility among employees to be cautious and report suspicious emails. And be sure to keep yourself updated on the latest phishing tactics and other scams.
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This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.