yourIT Services
Also referred to as the Enterprise Service Desk or ESD
If you are experiencing an issue with a VA computer system, VA’s Talent Management System, or other VA websites or applications, please contact yourIT Service. Be prepared to provide as much information as possible. For other websites and applications, at a minimum, provide the website address or application name where the problem occurred.
Telephone: 855-673-4357 (711 for TTY-based Telecommunications Relay Service).
VA Staff Only: If you are on the VA network — physical connection or through remote access — you can use the online portal at https://yourit.va.gov.