The VA Way is not a new concept—it’s how we’ve always strived to serve Veterans. The VA Way was born from the need to bring siloed efforts and processes into one cohesive framework and builds on the Office of Information and Technology’s (OIT) Guiding Principles of transparency, accountability, innovation, and teamwork and draws on our Digital Transformation Priorities, Software Factory Model, and Digital Service Playbook to drive the adoption of best practices, streamline operations, improve service delivery, and connect individual contributions to a central mission. We will share training materials as they are available.