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VA.gov Modernization

What is this toolkit?

This outreach toolkit for VA.gov Modernization has helpful information you can download and share with your Veteran stakeholders, so they are aware of many new features on the VA.gov website to more easily sign in, find what they need, and see status of their claims.

This toolkit gives you the following ready-to-use materials to help Veterans, families and caregivers learn what’s new: news article and image, social media posts and graphics, videos, answers to common questions, and a one-page overview you can print or share.

Everything here is free to share. Use it on your social media channels, newsletters, town halls and outreach events, or anywhere you connect with Veterans.

What is the VA.gov Modernization? 

VA upgraded the VA.gov digital front door for Veterans on November 11, 2026 (Veterans Day). Based on what nearly 90,000 Veterans said was getting in their way, VA added new features and upgrades. Veterans tested the upgrades before VA publicly launched them. It’s the same VA.gov, at the same URL (web) address, with the same account. Benefits, claims, appointments and eligibility don’t change. VA.gov is one way to reach VA. In-person and phone support aren’t changing.

Contact Information

  • Office of Communication
  • Office of Information and Technology

Videos

Video Selection

  • Claim and Document Status Tracking on VA.gov

  • Signing into VA.gov: You Choose How

  • Need to Submit a Document to VA? Upload It on VA.gov

  • A New Way to Sign In to VA.gov: CLEAR Is Here

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Social Media Posts

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Long-form Content

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  • New on VA.gov: Time-saving upgrades shaped by Veterans

    Person in a wheelchair using a laptop at home with a service dog nearby.

    Lede: Spend less time signing in and searching, and more time getting the care and benefits you’ve earned.

    You told us signing in, finding information, and checking on claims and forms made VA.gov hard to use. Starting today, VA.gov is simpler.

    These upgrades are in direct response to feedback from Veterans, service members, family members, caregivers, and survivors. Nearly 90,000 Veteran survey responses from March through May 2026 shaped them, and Veterans tested them before launch.

    “As a Veteran, I really appreciate how the changes to VA.gov have made it easier to find what I need and get where I need to go. A simpler, clearer online experience means an easier sign-in process, less time navigating the website, and more time focusing on what I came to do. To me, that’s what meaningful improvement looks like, making it easier for Veterans to access the services we need without having to figure out how to navigate the site.” — Justin Stout, United States Air Force Veteran

    A new look and assorted upgrades

    When you visit VA.gov, you’ll see a redesigned homepage with a cleaner, easier-to-navigate layout. A prominent sign-in area, improved search, links to popular pages, and clearly organized health care and benefits categories help you find what you need faster. Behind it are assorted upgrades, all built to save you time. You can now:

    • Sign in the way that works for you. Login.gov and ID.me still work, and you now have two new options: CLEAR and Passkey. All four are free and optional. Your health information stays with VA.
    • CLEAR: Set it up once online, or in person at these VA medical centers: Atlanta, GA; Brooklyn, NY; Orlando, FL; Palo Alto, CA; San Juan, PR; and Washington, DC. Then sign in with a face scan in seconds.
    • Passkey: Use your device’s fingerprint, face scan, or PIN instead of a password. Your fingerprint or face scan never leaves your device.
    • Stay signed in longer. On your most trusted device, you won’t have to sign in as often. Signing in lasts for months.
    • Use one sign-in for more of VA. Reach your claims, health chat, and status tracker all in one place.
    • Get status updates without signing in. Tap the link in your magic link text or email to see status, with no password needed.
    • Find what you need in your own words. Type your question the way you’d say it, typos and all, and search gets you there directly.
    • Know your claims’ statuses. Track your claim in real time, from submission to decision, with no call needed.
    • Submit documents in fewer steps. Use QuickSubmit for pre-filled forms and document upload in 3 steps instead of 11.

    What stays the same

    It’s the same VA.gov you know, at the same web address, with the same account. You don’t need to do anything. Just sign in the way you always do. These upgrades don’t change your benefits, claims, appointments, or eligibility.

    “Veterans told us what was getting in their way, and we listened. Every one of these upgrades gives Veterans and their families time back: Less time signing in and searching, and more time getting the care and benefits they’ve earned. And for Veterans who prefer to talk with a person, that help isn’t going anywhere.” — Dr. Paul R. Lawrence, Deputy Secretary of Veterans Affairs

    Get started today

    Visit VA.gov and choose the sign-in method that works best for you.

    Need help signing in? Call 866-279-3677 (Mon–Fri, 8 a.m.–8 p.m. ET)

Add life to your content

Images

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  • VA safety tips graphic. Text reads: Stay safe online. Make sure it's the real VA.gov. Look for VA.gov in your browser's address bar. VA will never ask you to pay to access your benefits online. Only set up Passkey or stay signed in on devices you own.

    Online safety

    Recommended usage: General Purpose, News Article, On Screen, Social Media, Website

    Recommended Alt Text: VA safety tips graphic. Text reads: Stay safe online. Make sure it's the real VA.gov. Look for VA.gov in your browser's address bar. VA will never ask you to pay to access your benefits online. Only set up Passkey or stay signed in on devices you own.

    Licensing: Public Domain

    Download the image
  • Photo of a Veteran in a wheelchair using a laptop in his living room, with his German shepherd lying beside him. Text reads: On your schedule. Your benefits, your way. Sign in, check on your claim, and find what you need on VA.gov, from home and on your time. Learn more at VA.gov.

    Your benefits, your way

    Recommended usage: General Purpose, News Article, On Screen, Social Media, Website

    Recommended Alt Text: Photo of a Veteran in a wheelchair using a laptop in his living room, with his German shepherd lying beside him. Text reads: On your schedule. Your benefits, your way. Sign in, check on your claim, and find what you need on VA.gov, from home and on your time. Learn more at VA.gov.

    Licensing: Public Domain

    Download the image
  • VA graphic with a magnifying glass icon. Text reads: Redesign & search. Search in your own words. A redesigned homepage and search help you find and do what you need faster, in plain English, even with a typo. Learn more at VA.gov.

    Search tip

    Recommended usage: General Purpose, On Screen, Social Media, Website

    Recommended Alt Text: VA graphic with a magnifying glass icon. Text reads: Redesign & search. Search in your own words. A redesigned homepage and search help you find and do what you need faster, in plain English, even with a typo. Learn more at VA.gov.

    Licensing: Public Domain

    Download the image
  • VA graphic. Text reads: Have you tried it yet? Explore the upgraded VA.gov. Passkey: An alternative to passwords. Magic link: Check status without signing in. Redesign & search: Search in your own words. Forms & tracking: See where your claim stands. QuickSubmit: Submit documents right on VA.gov. Learn more at VA.gov.

    Explore the upgraded VA.gov

    Recommended usage: General Purpose, On Screen, Social Media, Website

    Recommended Alt Text: VA graphic. Text reads: Have you tried it yet? Explore the upgraded VA.gov. Passkey: An alternative to passwords. Magic link: Check status without signing in. Redesign & search: Search in your own words. Forms & tracking: See where your claim stands. QuickSubmit: Submit documents right on VA.gov. Learn more at VA.gov.

    Licensing: Public Domain

    Download the image
  • VA graphic with a fingerprint icon. Text reads: Passkey. An alternative to passwords. Sign in with one touch, using your face, fingerprint, or device PIN, instead of typing a password. Your fingerprint or face never leaves your device. Learn more at VA.gov.

    Alternatives to passwords

    Recommended usage: General Purpose, On Screen, Social Media, Website

    Recommended Alt Text: VA graphic with a fingerprint icon. Text reads: Passkey. An alternative to passwords. Sign in with one touch, using your face, fingerprint, or device PIN, instead of typing a password. Your fingerprint or face never leaves your device. Learn more at VA.gov.

    Licensing: Public Domain

    Download the image
  • VA graphic with a three-step progress icon. Text reads: Forms & tracking. See where your claim stands. Every form you submit is confirmed on arrival and tracked automatically. No phone call needed to check status. Learn more at VA.gov.

    See where your claim stands

    Recommended usage: General Purpose, News Article, On Screen, Social Media, Website

    Recommended Alt Text: VA graphic with a three-step progress icon. Text reads: Forms & tracking. See where your claim stands. Every form you submit is confirmed on arrival and tracked automatically. No phone call needed to check status. Learn more at VA.gov.

    Licensing: Public Domain

    Download the image

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Other Digital and Print Materials

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