• New Phone, Who’s This? Oh, A Scam!

     April 25, 2022

    New Phone, Who’s This? Oh, A Scam!

    The Federal Trade Commission (FTC) found that 2.2 million Americans reported fraud in 2020, with the phone being the top threat. Learn how to identify and protect yourself from “vishing” scams.

  • Catch Me if You Can

     April 8, 2022

    Catch Me if You Can

    Anyone can experience identity theft, but victims are especially vulnerable during tax season. Here is what you can do to protect yourself and what to do if exposed.

  • VA.gov Hits 1.5 Million-in-a-Month Milestone

     March 31, 2022

    VA.gov Hits 1.5 Million-in-a-Month Milestone

    VA.gov hits an all-time high of 1.5 million unique users, a sign that Veterans find value in VA’s primary website.

  • OIT Releases New Coronavirus Chatbot

     June 11, 2020

    OIT Releases New Coronavirus Chatbot

    In response to COVID-19, OIT develops an interactive digital tool to better serve Veterans’ increased need for information and services.

  • Customer Satisfaction Scores Continue to Rise During Pandemic

     May 29, 2020

    Customer Satisfaction Scores Continue to Rise During Pandemic

    Results from April Customer Satisfaction Survey show improvements in IT service across the board

  • VHA and OIT Partnership Delivers Consult Toolbox Enhancement in Less Than 10 Days

     May 26, 2020

    VHA and OIT Partnership Delivers Consult Toolbox Enhancement in Less Than 10 Days

    OIT and VHA collaborate to deploy enhancements to Consult Toolbox amidst COVID-19

  • Opening the Floodgates: VA Surges Remote Capabilities and Doubles Network Capacity

     May 8, 2020

    Opening the Floodgates: VA Surges Remote Capabilities and Doubles Network Capacity

    VA’s doubled network capacity enables essential remote access and telehealth capabilities to VHA staff in record numbers.

  • New Garland VA Facility Ready for COVID-19 Veteran Patients

     April 21, 2020

    New Garland VA Facility Ready for COVID-19 Veteran Patients

    VA fast-tracked retrofitting Garland VA Medical Center, a 140-bed capacity shuttered hospital, in a matter of weeks to treat COVID-19 Veteran patients.

  • OIT Specialists Deliver Seamless Support to Home-bound VBA Staff Who Process Record Numbers of Veteran Claims During Pandemic

     April 21, 2020

    OIT Specialists Deliver Seamless Support to Home-bound VBA Staff Who Process Record Numbers of Veteran Claims During Pandemic

    When VA pivoted to emergency footing in response to the novel coronavirus pandemic, OIT Specialists supporting VBA went above and beyond to ensure that Veterans’ claims processing carried on without interruption.