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Collaboration

Webex

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Product description

Webex is a suite of online tools that provide video and audio communication for group meetings, webinars, webcasting, and online learning. It allows group members to interact and collaborate more effectively by seeing and hearing each other. It also offers other interactive features such as text chat, file sharing, whiteboard, and more.

How we use Webex at VA

Webex is used to host online meetings so that VA users can collaborate and interact during team meetings, training sessions, brainstorms, and other group settings when people are in different locations. However, it is not used to share or discuss any sensitive data such as patientsโ€™ care, personally identifiable information (PII), or protected health information (PHI).

Additional Information

Webex is readily available for use within the VA, but staff members must create an account. Below are two options for creating an account.

veteransaffairs.webex.comย (Standard user platform)

  • 26,000 concurrent sessions
  • PIV Single-Sign-On (SSO) integrated
  • PIV-D enabled on mobile GFE
  • CAG access with PIV reader
  • Auto account creation enabled

vacare.webex.comย (Emergency response platform)

  • 500 concurrent sessions (adjustable as needed)
  • Staff may work remotely with personally owned equipment
  • Non-PIV (Windows password)
  • Can initiate calls to Veterans while masking the employeeโ€™s home phone number

The next step

If VA employees would like to use or purchase this previously approved service, please submit a SaaS inquiry form to confirm your use case and get procurement approval.

Submit a Request
  • Status: Approved
  • VA Authorization Level: Moderate
  • Funding: Enterprise Plus
  • Product Line: IT Infrastructure Operations and Services

Link Disclaimer

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Statement of Endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government, and shall not be used for advertising or product endorsement purposes.