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Health Care Services

SilverCloud

SilverCloud logo

Product description

SilverCloud is a self-paced, online program endorsed by VHA Innovation Ecosystem. It has shown to effectively treat a variety of mental health conditions. This program removes many of the obstacles that keep patients with mental health conditions from seeking help. By giving patients a self-directed program in the privacy of their home, it provides treatment for sufferers who might not have access to clinicians, have limited transportation, or have privacy concerns regarding the social stigma of their condition.

How we use SilverCloud at VA

This adaptable, self-directed program has been used successfully to treat patients of all ages who struggle with anxiety, depression, insomnia/sleep issues, stress management, and many other mental health conditions. The patient is given a specific program to follow that is tailored to their needs, and which is delivered with minimal clinician involvement to reduce costs.

For security issues, this software does not create, collect, process, maintain, disseminate, or dispose of VA Data. Because of the confidential, self-directed nature of the treatment, patients can be completely honest about their condition which helps bring proven mental health improvements.

No VA Data

For SaaS products that do not contain VA-owned data*, there is now an expedited process that does not require a traditional VA authority to operate (ATO). Criteria include the following:

  • User owns a device (even if VA paid for the purchase of the device) such as a CPAP or glucometer that uses a SaaS product to share patient data (non-VA data*).
  • SaaS product has no direct connections or interfaces to VA systems or network.
  • Users consent to share their data (which may include PII and PHI) directly with the SaaS provider.
  • SaaS providers must have published terms and conditions for user consent.
  • VA providers access data in a view-only mode or with limited functionality per the user’s consent.

*According to Circular a130, anything that VA creates, collects, processes, maintains, disseminates, or disposes of by or for the federal government is considered federal information (VA data).

VA providers may not enter any VA information into this product; it must adhere to no VA data standards mentioned above.

The next step

If VA employees would like to use or purchase this previously approved service, please submit a SaaS inquiry form to confirm your use case and get procurement approval.

Submit a Request
Visit the SilverCloud Health website for more information.

This listing only applies to SilverCloud. Links to the company website do not extend approval to other products.

  • Status: Approved
  • VA Authorization Level: No VA Data
  • Funding: End-user funding required
  • Product Line: Medical Care
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Link Disclaimer

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Statement of Endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government, and shall not be used for advertising or product endorsement purposes.