SignUpGenius

SignUpGenius was utilized so families of Veterans living in a Community Living Center could reconnect during COVID. The link to Sign Up Genius was sent to family contacts of each member living at the Community Living Center and it was also posted in the newsletter. To set up an appointment to visit, the family member just visits the link and enters the information asked in the available time slot (a link to the specific sign-up page is provided below). This sign-up page is then accessed by VA staff at the Community Living Center and they prepare the patients and the rooms that the visit will take place. By preparing a proper sign up page and designated spaces, this site has enabled visitation for its patients which has proved to be very beneficial to the patients who haven’t seen family since the start of the pandemic. The location of the visit is also provided on Sign-up Genius and shows the visitors name associated with that location of where the visit will take place. Staff are able to pull a report for that days visits that include the visitors and patient information provided and in doing this be able to manage and execute visitation properly.

SignUpGenius permits families to virtually sign-up for available slots to visit their Veteran family member at the Community Living Center. A link is provided for that particular site’s sign-up and families enter their information, name, email, phone number, patient name, and patient unit number (this is not the patient room number) into the time and location slot selected. VA staff can download daily reports to plan, manage, and execute visitations for that day.