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Operations Management

Case Management for VA

Case Management for VA logo

Product description

This cloud-based management tool, used with Salesforce, enables teams to create a customized system, coordinating all components of the organization. The case management system can be tailor-made to meet the specific needs of the team’s mission, stakeholders, workflows, etc. Critical data from multiple systems can be integrated automatically. This tool can be designed to analyze data and metrics, then display the results in easy-to-understand charts and graphs. When team members need specific information, they can enter their search criteria to quickly locate what they need.

The next step

If VA employees would like to use or purchase this previously approved service, please submit a SaaS inquiry form to confirm your use case and get procurement approval.

Submit a Request
Visit the Salesforce website for more information.

Other products in the Marketplace from Salesforce

  • Status: Approved
  • VA Authorization Level: Moderate
  • Funding: End-user funding required
  • Product Line: Medical Care

  • VA Authorization Level: Moderate

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Statement of Endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government, and shall not be used for advertising or product endorsement purposes.