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Health Information Management

Tidepool Web

Tidepool Web logo

Product description

Tidepool Web allows you to retrieve data from over 50 supported devices, including every brand of insulin pump and Continuous Glucose Monitor (CGM) on the U.S. market. It can also retrieve data from a wide variety of blood glucose meters and diabetes applications.

How we use Tidepool Web at VA

Tidepool Web will allows veterans to upload their data collected from diabetic devices during office visits or from home providing actionable, and meaningful insights to healthcare providers.​

No VA Data

For SaaS products that do not contain VA-owned data*, there is now an expedited process that does not require a traditional VA authority to operate (ATO). Criteria include the following:

  • User owns a device (even if VA paid for the purchase of the device) such as a CPAP or glucometer that uses a SaaS product to share patient data (non-VA data*).
  • SaaS product has no direct connections or interfaces to VA systems or network.
  • Users consent to share their data (which may include PII and PHI) directly with the SaaS provider.
  • SaaS providers must have published terms and conditions for user consent.
  • VA providers access data in a view-only mode or with limited functionality per the user’s consent.

*According to Circular a130, anything that VA creates, collects, processes, maintains, disseminates, or disposes of by or for the federal government is considered federal information (VA data).

VA providers may not enter any VA information into this product; it must adhere to no VA data standards mentioned above.

The next step

If VA employees would like to use or purchase this previously approved service, please submit a SaaS inquiry form to confirm your use case and get procurement approval.

Submit a Request
Visit the Tidepool website for more information.

This listing only applies to Tidepool Web. Links to the company website do not extend approval to other products.

Diabetics Solutions

Comparison of all VA approved SaaS (Software as a Service) products that assist Veterans to better manage diabetes.

Compare Products
  • Status: Approved
  • VA Authorization Level: No VA Data
  • Funding: End-user funding required
  • Product Line: Medical Care
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Link Disclaimer

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Statement of Endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government, and shall not be used for advertising or product endorsement purposes.