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Health Care Services

Glooko

Glooko logo

Product description

Glooko is a software application for managing diabetes that puts all the key information onto a simple dashboard to be viewed by patients, coaches, and medical staff. Along with the software, it comes with a blood glucose meter, insulin pump, and provides continuous glucose monitoring (CGM).

How we use Glooko at VA

Glooko simplifies the treatment of diabetes by providing one dashboard where important health information can be reviewed by the patient as well as their medical team (with the patient’s consent). The patient’s glucose levels, and other key information are automatically uploaded from their glucose meter, Continuous Glucose Monitoring System (CGMS), insulin pump, and activity tracker.

The information can be viewed on a laptop, tablet, smartphone, etc. It’s an efficient way for the patient and their physician to monitor their readings throughout the day, saving time for both the patient and their medical support team at the Veterans Health Administration.

Glooko does not require an Authority to Operate (ATO) from the Veterans Administration because it does not contain any VA data. Patients can also grant consent to share their data with family members or other third parties in a view only mode.

VA providers may not enter any VA information into this product; it must adhere to no VA data standards mentioned above.

No VA Data

For SaaS products that do not contain VA-owned data*, there is now an expedited process that does not require a traditional VA authority to operate (ATO). Criteria include the following:

  • User owns a device (even if VA paid for the purchase of the device) such as a CPAP or glucometer that uses a SaaS product to share patient data (non-VA data*).
  • SaaS product has no direct connections or interfaces to VA systems or network.
  • Users consent to share their data (which may include PII and PHI) directly with the SaaS provider.
  • SaaS providers must have published terms and conditions for user consent.
  • VA providers access data in a view-only mode or with limited functionality per the user’s consent.

*According to Circular a130, anything that VA creates, collects, processes, maintains, disseminates, or disposes of by or for the federal government is considered federal information (VA data).

VA providers may not enter any VA information into this product; it must adhere to no VA data standards mentioned above.

The next step

If VA employees would like to use or purchase this previously approved service, please submit a SaaS inquiry form to confirm your use case and get procurement approval.

Submit a Request
  • Status: Approved
  • VA Authorization Level: No VA Data
  • Funding: End-user funding required
  • Product Line: Provider and Telehealth

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Statement of Endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government, and shall not be used for advertising or product endorsement purposes.