The Connectivity and Collaboration Services (CCS) team delivers world class Telephony, Network, and Collaboration Services in an environment that encourages transparency, innovation, flexibility, fiscal responsibility, and accountability with 100% focus on Veteran outcomes.
CCS serves at the forefront of VA’s digital transformation, enabling enterprise collaboration and connecting Veterans to VA through secure and resilient voice, video, data, and messaging services. Whether it’s through virtual meetings, team collaboration, contact centers, telehealth, and more, our services unleash VA’s digital potential, “Connecting Everyone to Everything.”
Some of Our Projects
- Investments in automation and flexible solutions to ensure connectivity and redundancy of local and wide area networks at VA locations across the nation.
- Deploying critical updates and upgrades to the platforms and applications that VA employees use to collaborate, including “new Teams” and other enhanced products within the Microsoft suite.
- Continuing the telephony modernization across the enterprise — particularly the Veteran Crisis Line, which is itself a critical component for Veteran suicide prevention — ensuring uninterrupted access to this lifesaving offering in partnership with VHA.
