Compliance, Risk, and Remediation ensures uncompromising quality and compliance at VA. We uphold ethical and legal standards within the Office of Information and Technology, employ cutting-edge data analysis techniques and adhere to industry standards and best practices as stewards of VA data.
We prioritize protecting Veteran privacy and champion equitable access for over a million disabled Veterans and 70,000 disabled VA employees, encompassing 11,000 targeted disabilities.
As trusted advisors to OIT leaders, we provide invaluable guidance in navigating intricate risk landscapes and facilitating informed, data-driven decision-making processes.
Some of Our Projects
- Spearheading the execution of VA information requests in full adherence to Freedom of Information Act (FOIA) requirements. Our efforts ensure a prompt and compliant response while upholding transparency and accountability within VA.
- Empowering Veterans to protect their data through comprehensive training and outreach initiatives. Our VA Privacy Service team collaborates with over 400 Privacy Officers across VA’s network. VA Privacy Service oversees programs that ensure VA collects, uses, and discloses Sensitive Personal Information (SPI), including Personal Identifiable Information (PII), and Protected Health Information (PHI), in accordance with federal privacy laws, regulations, and policies. ’Privacy Service oversees VA’s Privacy Impact Assessments (PIAs), a crucial tool for identifying and mitigating privacy risks within IT systems, projects, and programs. A recent independent evaluation of PIAs within VA showcased an impressive 97 percent compliance rate with PIA requirements, surpassing the government-wide average of 71 percent.
- Championing accessibility. Our 508 Compliance Team led a groundbreaking roadshow initiative, engaging individuals with disabilities across VA facilities. This effort resulted in insightful after-action reports, driving a department-wide upgrade to 16GB for accessibility software users. Our team also facilitates feedback sessions aimed at enhancing OIT tech offerings. We work closely with blind and low-vision Veterans to implement accessibility improvements to VA apps. As a result, Veterans can effortlessly access and interpret benefit decision letters using screen readers on the VA Health and Benefit app. Our innovative app development efforts include interactive digital maps and directional signage to increase worksite accessibility at the Central Alabama Veterans Health Care System.
