{"id":24,"date":"2022-04-07T08:24:46","date_gmt":"2022-04-07T12:24:46","guid":{"rendered":"https:\/\/digital.va.gov\/web-governance\/?page_id=24"},"modified":"2023-03-31T10:31:15","modified_gmt":"2023-03-31T14:31:15","slug":"about","status":"publish","type":"page","link":"https:\/\/digital.va.gov\/web-governance\/web-governance-board-wgb\/about\/","title":{"rendered":"About"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1497.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><nav class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:60px;--awb-padding-bottom:2rem;--awb-padding-left:32px;--awb-padding-left-medium:32px;--awb-padding-top-small:0px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:1.25rem;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag\" style=\"font-family:var(--awb-custom_typography_1-font-family);font-weight:var(--awb-custom_typography_1-font-weight);font-style:var(--awb-custom_typography_1-font-style);margin:0;text-transform:none;\">The Board<\/p><\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-hover mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-toggle awb-menu_indent-left awb-menu_mt-align-flex-start mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_dropdown awb-menu_expand-right awb-menu_transition-fade\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-items-padding-top:4px;--awb-items-padding-bottom:4px;--awb-items-padding-left:4px;--awb-border-left:5px;--awb-active-color:var(--awb-color4);--awb-active-bg:hsla(var(--awb-color3-h),var(--awb-color3-s),var(--awb-color3-l),calc(var(--awb-color3-a) - 50%));--awb-active-border-left:5px;--awb-active-border-color:var(--awb-color4);--awb-icons-hover-color:var(--awb-color4);--awb-main-justify-content:flex-start;--awb-mobile-justify:flex-start;--awb-mobile-caret-left:auto;--awb-mobile-caret-right:0;--awb-fusion-font-family-typography:inherit;--awb-fusion-font-style-typography:normal;--awb-fusion-font-weight-typography:400;--awb-fusion-font-family-submenu-typography:inherit;--awb-fusion-font-style-submenu-typography:normal;--awb-fusion-font-weight-submenu-typography:400;--awb-fusion-font-family-mobile-typography:inherit;--awb-fusion-font-style-mobile-typography:normal;--awb-fusion-font-weight-mobile-typography:400;\" aria-label=\"About\" data-breakpoint=\"1024\" data-count=\"0\" data-transition-type=\"fade\" data-transition-time=\"300\" data-expand=\"right\"><button type=\"button\" class=\"awb-menu__m-toggle awb-menu__m-toggle_no-text\" aria-expanded=\"false\" aria-controls=\"menu-about\"><span class=\"awb-menu__m-toggle-inner\"><span class=\"collapsed-nav-text\"><span class=\"screen-reader-text\">Toggle Navigation<\/span><\/span><span class=\"awb-menu__m-collapse-icon awb-menu__m-collapse-icon_no-text\"><span class=\"awb-menu__m-collapse-icon-open awb-menu__m-collapse-icon-open_no-text fa-bars fas\"><\/span><span class=\"awb-menu__m-collapse-icon-close awb-menu__m-collapse-icon-close_no-text fa-times fas\"><\/span><\/span><\/span><\/button><ul id=\"menu-about\" class=\"fusion-menu awb-menu__main-ul awb-menu__main-ul_column\"><li  id=\"menu-item-901\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-901 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"901\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/digital.va.gov\/web-governance\/web-governance-board-wgb\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Overview<\/span><\/a><\/li><li  id=\"menu-item-54\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-54 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"54\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/digital.va.gov\/web-governance\/web-governance-board-wgb\/about\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">About<\/span><\/a><\/li><li  id=\"menu-item-53\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-53 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"53\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/digital.va.gov\/web-governance\/web-governance-board-wgb\/about\/guiding-principles\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Guiding Principles<\/span><\/a><\/li><li  id=\"menu-item-75\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-75 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"75\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/digital.va.gov\/web-governance\/web-governance-board-wgb\/about\/responsibilities\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Responsibilities<\/span><\/a><\/li><li  id=\"menu-item-78\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-78 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"78\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/digital.va.gov\/web-governance\/web-governance-board-wgb\/about\/qualities-and-qualifications\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Qualities and Qualifications<\/span><\/a><\/li><li  id=\"menu-item-103\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-103 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"103\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/digital.va.gov\/web-governance\/web-governance-board-wgb\/about\/charter\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Charter<\/span><\/a><\/li><li  id=\"menu-item-770\"  class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-770 awb-menu__li awb-menu__main-li awb-menu__main-li_regular\"  data-item-id=\"770\"><span class=\"awb-menu__main-background-default awb-menu__main-background-default_fade\"><\/span><span class=\"awb-menu__main-background-active awb-menu__main-background-active_fade\"><\/span><a  href=\"https:\/\/digital.va.gov\/web-governance\/web-governance-board-wgb\/about\/changelog\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Changelog<\/span><\/a><\/li><\/ul><\/nav><\/div><\/nav><section class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_3_5 3_5 fusion-flex-column\" style=\"--awb-padding-top:4rem;--awb-padding-right:2rem;--awb-padding-bottom:4rem;--awb-padding-left:2rem;--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:1.25rem;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>The VA Web Governance Board (WGB) serves as the principal entity which acts on the Secretary\u2019s behalf with respect to VA web governance. Matters considered by the <abbr title=\"Web Governance Board\">WGB<\/abbr> shall be resolved through consensus. If a consensus cannot be reached, the issue shall be escalated to the Assistant Secretaries of the Office of Public and Intergovernmental Affairs and Office of Information Technology who will arbitrate disputes. The issue will be escalated to the VA Chief of Staff if the Assistant Secretaries are unable to resolve the issue.<\/p>\n<p>VA manages its web activities through a representational, federated structure encompassing the Administrations (Veterans Health Administration (VHA), Veterans Benefits Administration (VBA) National Cemetery Administration (NCA)), Staff Offices, and the Office of the Secretary, with centralized guidance and support. This model will be mirrored at division levels.<\/p>\n<p>The foundation of web governance rests in a collegial environment, broad engagement, and the active exchange of ideas and best practices.<\/p>\n<p>VA recognizes that a supportive, creative working environment is vital to achieving and sustaining the goals established for the Department\u2019s website. Web governance supports and promotes visionary thinking, change, and innovation.<\/p>\n<p>Ensuring quality content is a core responsibility of all Administrations and Staff Offices and is integral to the accomplishment and communication of both their and the Department\u2019s work and mission.<\/p>\n<p>Consistency is a primary goal spanning the entire Departmental website, encompassing templates, navigation designs and terms, and content organization to the greatest extent possible.<\/p>\n<p>The needs of the public drive web design and content. Content is engaging, easy to find, up-to-date, and presented with sufficient context.<\/p>\n<p>In meeting the public interest, the VA website supports all major announcements, new initiatives, and topics in the public arena with relevant web content.<\/p>\n<p>The VA website pledges to address the growing informational needs of a multi-lingual, multi-cultural population. The website also focuses on meeting the changing needs of an aging society.<\/p>\n<p>VA values visitor interaction and ensures timely and accurate responses to Department web communications.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left awb-responsive-type__disable\" style=\"margin:0;\">Management Structure<\/h2><\/div><div class=\"fusion-text fusion-text-2\"><p>The\u00a0<abbr title=\"Department of Veterans Affairs\">VA<\/abbr>\u00a0Departmental website shall be managed through a Web Governance Board.<\/p>\n<ul>\n<li>The Board reports, through the Co-Chairs, to the Secretary.<\/li>\n<li>The Assistant Secretaries for the Office of Public and Intergovernmental Affairs (OPIA) and Office of Information and Technology (OIT) (or designees) shall co-chair the Board<\/li>\n<li>Each Administration shall have one Representative on the Board (one seat)<\/li>\n<li>Enterprise Content and Infrastructure (technology and applications) responsibilities and experience shall be represented by\u00a0<abbr title=\"Office of Public and Intergovernmental Affairs\">OPIA<\/abbr>\u00a0and\u00a0<abbr title=\"Office of Information Technology\">OIT<\/abbr>\u00a0(two seats)<\/li>\n<li>Veteran and service member customer experience shall be represented by the Veterans Experience Office (one seat)<\/li>\n<li>Representatives shall be named by the Division Assistant Secretary or Executive Directors of each Administration or Staff Office<\/li>\n<li>Each seat shall have one vote<\/li>\n<li>Each Representative may have one designated proxy<\/li>\n<li>Seats represent all organizations or offices within Administration and Staff Office plus topical sites for which they are designated lead<\/li>\n<li>Administrations and Staff Offices are encouraged but not required to emulate this structure for managing and communicating their internal governance<\/li>\n<li>The Board may form committees as needed<\/li>\n<li>OPIA and OIT staff shall provide logistical support to the Web Governance Board including maintenance of inter- and intra- net presence<\/li>\n<li>75% constitutes quorum<\/li>\n<li>75% of quorum must be physically present (except virtual meetings)<\/li>\n<li>Alternates permitted<\/li>\n<li>Non-voting delegates encouraged to attend and participate<\/li>\n<li>Issues are to be decided by consensus; co-chairs may call for vote; passage requires majority of full Board (not quorum)<\/li>\n<li>Committees may be formed or structured at the Board\u2019s discretion<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_2_5 2_5 fusion-flex-column\" style=\"--awb-padding-top:4rem;--awb-padding-right:2rem;--awb-padding-bottom:4rem;--awb-padding-left:2rem;--awb-bg-color:var(--awb-color3);--awb-bg-color-hover:var(--awb-color3);--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:1.25rem;--awb-spacing-left-large:4.8%;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:4.8%;--awb-spacing-left-medium:4.8%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p>The following points of contact are key to the day-to-day operations and management of <span class=\"logo\">VA<\/span> websites.<\/p>\n<h3>Web Governance<\/h3>\n<ul>\n<li>Send any comments or questions regarding this site or <span style=\"letter-spacing: -1px\"><b> VA <\/b><\/span>Directive 6102 to <a title=\"Email the Advisory Group\" href=\"mailto:VAWebGovernance@va.gov?subject=Web%20Governance%20Site%20Question%20or%20Comment\">VAWebGovernance@va.gov<\/a>.<\/li>\n<\/ul>\n<h3>Web Communication Offices (WCO)<\/h3>\n<ul class=\"usa-list\">\n<li>Veterans Health Administration Digital Media (VHA Only)<br \/>\n<a title=\"Email VHA Digital Media\" href=\"mailto:VHADigitalMedia@va.gov\">VHADigitalMedia@va.gov<\/a><\/li>\n<li>Veterans Benefits Administration Web Communications Office (VBA Only)<br \/>\n<a title=\"Email VBA Web Communications\" href=\"mailto:VBAWebCommunications@va.gov\">VBAWebCommunications@va.gov<\/a><\/li>\n<li>National Cemetery Administration Web Communications (NCA Only)<br \/>\n<a title=\"mailto:ncawebservices@va.gov\" href=\"mailto:NcaWebservices@va.gov\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Link NcaWebservices@va.gov\">NCAWebservices@va.gov<\/a><\/li>\n<li>Office of Information and Technology (OIT Only)<br \/>\n<a title=\"Email OIT\" href=\"mailto:oit-webmaster@va.gov\">oit-webmaster@va.gov<\/a><\/li>\n<li>Office of Public Affairs Digital Media Engagement (for all VA Central Office locations excluding those listed above)<br \/>\n<a title=\"Email OPA Digital Media Management\" href=\"mailto:newmedia@va.gov\">newmedia@va.gov<\/a><\/li>\n<\/ul>\n<h3>Other VA Offices<\/h3>\n<ul class=\"usa-list\">\n<li>VA Section 508 Accessibility Office<br \/>\n<a style=\"background-color: transparent;color: #005ea2;text-decoration: underline\" title=\"Email the &lt;span class='logo'&gt;VA&lt;\/span&gt; 508 Office\" href=\"mailto:Section508@va.gov\">Section508@va.gov<\/a><\/li>\n<li>VA Web Enterprise Content Management System Support<br \/>\n<a title=\"Email CMS Support\" href=\"mailto:VAWebCMSSupport@va.gov\">VAWebCMSSupport@va.gov<\/a><\/li>\n<li>VA Web Operations Support<br \/>\n<a title=\"Email Website Operations\" href=\"mailto:VAWebOpsSupport@va.gov\">VAWebOpsSupport@va.gov<\/a><\/li>\n<li>VA Enterprise Web Application Support<br \/>\n<a title=\"Email Web Solutions\" href=\"mailto:vawebsolutionsstaff@va.gov\">vawebsolutionsstaff@va.gov<\/a><\/li>\n<li>VA Privacy Service<br \/>\n<a title=\"Email the Privacy Office\" href=\"mailto:privacyservice@va.gov\">privacyservice@va.gov<\/a><\/li>\n<li>VA Forms Managers<br \/>\n<a title=\"Email Forms Managers\" href=\"mailto:VAFormsManagers@va.gov\">VAFormsManagers@va.gov<\/a><\/li>\n<li>VA IRIS System Administration Group<br \/>\n<a title=\"Email IRIS Administrators\" href=\"mailto:vairissysadmin@med.va.gov\">vairissysadmin@med.va.gov<\/a><\/li>\n<li>VA <a href=\"https:\/\/www.oit.va.gov\/services\/ers\/\" target=\"_blank\" rel=\"noopener\">Enterprise Records Management Service<\/a> (RMS)<br \/>\n<a title=\"Call RMS\" href=\"tel:+1-202-461-7450\">(202) 461-7450<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":896,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"hf_cat_page":[],"class_list":["post-24","page","type-page","status-publish","hentry"],"meta_box":{"external_links":"0","endorsement":"0"},"_links":{"self":[{"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":20,"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":907,"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/pages\/24\/revisions\/907"}],"up":[{"embeddable":true,"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/pages\/896"}],"wp:attachment":[{"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/media?parent=24"}],"wp:term":[{"taxonomy":"hf_cat_page","embeddable":true,"href":"https:\/\/digital.va.gov\/web-governance\/wp-json\/wp\/v2\/hf_cat_page?post=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}