ID.me

When it comes to protecting the sensitive personal information involved in health care, proper identification of patients and physicians is top priority. ID.me is a cloud-based solution offering comprehensive and easy-to-deploy progressive identity verification solutions to fit VA’s stringent requirements. This next-generation identity platform provides identity proofing, authentication, and group affiliation verification for government workers, patients, physicians, health care providers, and anyone else who might need access to sensitive information. ID.me securely verifies an individual’s identity through remote verification of physical IDs, plus mobile network operator (MNO) data with fraud and compliance checks.

The ID.me platform brings together state-of-the-art identity and fraud capabilities into a comprehensive, easy-to-deploy solution. It streamlines the online (or in-person) account opening process with digital identity verification to facilitate access into patient portals. This service meets Electronic Prescription of Controlled Substances (EPCS) requirements, and features NIST 800-63-3 IAL2 & AAL2 aligned capabilities for online and in-person identity verification. By using machine vision and AI automated monitoring, ID.me applies SCRA protections in a consistent fashion, reducing VA’s regulatory exposure.

The user may input various forms of personally identifiable information (PII), including full name, birth date, phone numbers, home addresses, social security numbers, and primary and secondary documents.