Frequently Asked Questions

Azure Virtual Desktop

a macbook air laptop in the dark
  • The “Remote Desktop” application is prompting me to update. What should I do?

  • What are the AVD session time limits?

  • When should I use Azure Virtual Desktop?

  • How do I switch my desktop between windowed mode and full-screen mode?

  • How do I change which monitor the desktop launches on?

  • Can I use Microsoft Teams from AVD?

  • How can I request additional software?

  • Can I use multiple monitors with AVD?

  • Can I have the AVD not start in Full Screen Mode?

  • Where are my mapped drives?

  • What is the difference between disconnecting and logging off?

  • Where can I download the AVD Remote Client?

  • How can I select a default communication device for Azure Virtual Desktop?

  • I’ve read the FAQs but continue to have problems. How can I obtain additional help?

  • How do I request access to Azure Virtual Desktop?

  • What applications are available in AVD?

  • Government Furnished Equipment (GFE)

  • Windows 10 and 11 – User Owned

  • MacOS – User Owned and Government Furnished

  • iPadOS and iOS – User Owned

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